Privacy Policy

1. Introduction

This policy explains how "Aldurg POS" ("the App" or "the Service") collects, uses, and stores data belonging to shop owners who use the service, whether through the website or the cashier app itself. By using the service you agree to what's described here.

2. Data we collect

Signup & activation data: name, email, phone number, and shop name — collected when you fill out the signup form on the website or in the app.

License & device data: a device identifier, used to match your activation key against the number of devices allowed on your plan.

Day-to-day operational data: items, orders, invoices, and prices you enter are stored locally on the cashier device (a local SQLite database) and are never sent to our servers unless you explicitly turn on cloud backup from the settings.

Menu photos (optional): if you use the "AI menu extraction" feature, the photo you capture is sent to a third-party image-analysis service (Anthropic) for the sole purpose of extracting item names and prices, and is not retained by us after processing.

3. How we use this data

Activating and managing your subscription and license.

Contacting you about your signup request, billing, or any important update to the service.

Technical support when you need help.

Improving the service itself (e.g. understanding which features are used most) without tying that to your identity.

4. Who sees your data

Your data is accessible only to our own support and operations team, to the extent needed to deliver the service. We use a small number of service providers (server hosting, transactional email, and on-demand menu-photo analysis) bound by confidentiality obligations. We do not sell or rent your data to any third party for marketing purposes.

5. Data security

Data travels between your device and our servers over an encrypted connection (HTTPS). Access to our servers is limited to a small team, and your day-to-day operational data (items, orders) stays on your own device by default — not with us — unless you turn on cloud backup.

6. How long we keep data

We keep your account and subscription data for as long as you use the service, and for a reasonable period afterward for accounting purposes and to handle any potential dispute. After that you can request permanent deletion as described below.

7. Your rights

You can ask us at any time for a copy of your data, to correct it if something is wrong, or to delete it permanently (deleting your data will end your ability to use the service). Email your request to the address below and we'll respond within a reasonable time.

8. Children's privacy

This service is built for business owners and shop managers, and is not directed at or designed for use by children.

9. Changes to this policy

We may update this policy from time to time. Any material change will be announced on the website or inside the app before it takes effect.